SCS Consulting and Web Design offers over 20 years of experience working with top management including several Fortune 500 companies.  This experience includes design, implementation and maintenance of policies and procedures as well as  design of electronic forms and over seven years of web design experience.  

There are many tools that are the current industry standard for developing help systems including Macromedia's Robohelp and the newer XHTML technology from the original developers of Robohelp called Madcap Flare.  These tools are very effective in documentation of preparing end user support material of business and technical processes, such as online help, user guides, release notes, training materials and context sensitive help.  I have also developed a Revision copy of policies so that all users know at a glance what each policy was in any given time frame.  This can become extremely important when legal matters may arise.

I also have 20 years experience in design and implementation of electronic forms that can be server or web based, filled in online and electronically forwarded eliminating the cumbersome paper copies many companies currently use. The cost savings in utilizing server or web based manuals as well as electronic forms can save an enormous amount of time and money.

I am a member of the Society for Technical Communications, Mid-South Chapter which keeps me abreast of the newest technology and training in technical documentation.  I also belong to several Special Interest Groups within this organization including Consulting and Independent Contracting as well as Policies and Procedures.

Feel free to browse and look at the more detailed services that I offer. My resume is available in the "About Me" section and contact information is available under the "Contact Me" tab if you require further information or would like to discuss a project with me.